Published: 02/07/2013 - Updated: 10/16/2018
Have you ever felt harassed or abused by your boss? How did you feel? What should you do? To answer these questions, we must first discuss something important.
Any human activity needs some stress or pressure to meet the objectives of the organization. However, there are times when these pressures become problematic and cause personal imbalances in the workplace.
What is Mobbing?
The problem comes when organizations harden productive rhythms, creating a pressure cascade which is transferred to every member in the group. When someone says that he hates his boss, he means "I hate this organization". This may be due to the pressure that is submitted by the chiefs, who are victims of pressure from their superiors and they become cooperators to produce the organization, and generates a state known as "mobbing". This term comes from the verb "to mob" which means being hit or attacked by the same crowd. In ethology, the term to mob was introduced by Konrad Lorenz to refer to the aggressive behavior of certain groups of animals in order to oust an intruder in their territory.
The first person to study the mobbing and psychological violence in the workplace was the German psychologist Heinz Leymann. In 1986, he discovered the damage that can result in the employee being exposed to hostile and prolonged behavior by superiors or colleagues.
Forms of abuse or harassment
- Isolate coworkers, preventing communication between them.
- Making disparaging comments to the person's appearance, beliefs or race.
- Ridiculing the worker in front of others.
- Harassing with sexual provocations.
- Shouting and insulting people under your command.
- Verbally threaten.
- Systematically put into question the employee's job.
- Not giving an assignment to a worker.
- Disparaging systematically the work done by the subordinate.
When suffering from abuse
When this phenomenon occurs, it triggers the following factors, both internal and external:
Physical: Tension, headaches, insomnia, cardiovascular, digestive and sleep disorders, and more.
Mental: Irritability, anxiety, panic attacks, depression, difficulties with attention and concentration, and memory disturbances. In some cases the person can doubt of her/himself and feel inferior.
External or environmental
- Decreases the amount and quality of the work.
- Difficulty while working in teams and frequent absences from work.
- The amount of people dissatisfied generates an unpleasant climate affecting both individuals and to the organization itself.
- The distractions increase and therefore the risk of accidents caused by the carelessness and negligence is higher.
- The frustrations are transferred to the relationship.
Put an end to harassment and workplace abuse
The solution to abuse or harassment at work is complex and requires a process of education and re-education, in order to identify the areas of your personality, being aware of your problems and identify and denounce your aggressor, to achieve mental and physical health needs.
In this way, you can get job satisfaction, efficiently meeting the objectives of the organization with the expected quality, without having to suffer abuse.